Shipping policy
Effective Date: November 10, 2025
1. Delivery Coverage
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We currently ship within the United Arab Emirates only
2. Delivery Time
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Standard delivery: 2–5 business days
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Delivery times may vary due to location, holidays, or unforeseen circumstances
3. Shipping Charges
Shipping costs (if applicable) are clearly displayed at checkout.
4. Delayed or Lost Shipments
If your order is delayed or missing:
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Contact us within 48 hours of expected delivery
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We will coordinate with the courier to resolve the issue
Nova Shop is not responsible for delays caused by incorrect address details provided by the customer.
